Responsibilities :
- Monitor health status of LAN/WAN and Internet connection, perform operation and housekeeping tasks on email, application & database servers
- Answer emergency call from users, log call and provide assistance to users via phone
- Escalation exceptions and urgent case to second level support at local or other office
- Log health check result and brief engineer in follow on shift on outstanding call for continuation and follow up
Report work in shift hours :
- Be on shft duty with 5 days work follow by 2 days off in roster. Shift duty will cover Saturday and Sunday as well as public holiday based on roster.
- Report work for either late evening or night shift.(shift on public holiday will be given compensation time off)
- Late shift : 6 pm - 2 am next day
- Night shift : 1 am - 9 am

Requirement:
- Bachelor's degree on computer science or equivalent experience
- At least 1 ~ 2 years working experience in IT area, familiar with MS Office and Windows OS.
- Hands on experience in MS Windows Server network environment
- Ideally possess MCSE or CCNA
- Meticulous, prudent and willing to work in shift hours during late evening and overnight including possible public holiday days
- Good inter personal and communication skills
 
Please apply on line: http://search.51job.com/job/42861565,c.html Or send email to vizhu@deloitte.com.cn directly before end of April, if you are familiar with sever and has CCNA/MCSE . If you want to develop your career in Deloitte in IT field and if you are willing to take shift duty arrangement. Please do not hesitate to send your application to us